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About Us

Managed IT Services and IT Support

2 Decades Of Perfecting Customer Service: That’s How NetEffect Helps Customers Transform Their Company Through Technology

NetEffect is a Managed IT Services technology partner for clients in the professional services industries, including law firms, accounting services and the construction industry. We choose to offer services like virtual CIO expertise that are typically not available in the small business community because we know the right IT partnership can change the way you work for the better. Our driving force is to build relationships to bring Fortune 500 technology services to the thriving heartbeat of small and medium businesses in Las Vegas.

 

NetEffect Beats The Odds Time And Time Again

By the time our CEO, David Rounds, founded NetEffect (initially called uptimeLV) in 2001, he knew one thing to be true: he would lead the company with integrity, build upon a foundation of excellent customer service and pay attention to industry trends to give clients a competitive advantage in the market. Since 2001, David’s commitment to those principles – integrity, customer service and forward thinking – has brought the company and clients through some of the most challenging circumstances in modern times, including the aftermath of 9/11, the Great Recession of 2008 and the Covid-19 pandemic.

In 2008, NetEffect was hit hard because nearly 60% of our clients were shut down or out of business, and we nearly lost our office space. David did what he does best: finding solutions and working with people. After negotiating a plan with our landlord, we secured a deal that worked for everyone. Instead of getting bogged down in a difficult situation, David devoted his energy to looking ahead. During the Covid-19 pandemic, that strategy paid off. Our forward-thinking approach meant that most of our clients were already set up to work remotely before they had no choice. Those that weren’t, we had set up in less than two weeks

 

How We Help Businesses Thrive In The City Of Dreams

David is a Las Vegas native and has raised his own family here. Despite a touted reputation as “Sin City,” the real Las Vegas, he says, is a “City of Dreams.” We believe the possibilities for the professional services industry are endless, and we find ways to bring you closer to those opportunities. That’s why we have longtime clients that have partnered with us for over 20 years. Our team attends industry leadership groups all over the country, including IT Nation Evolve, and we are alumni of the 2006 Leadership Las Vegas program. David served as an advisor for Insperity MSP Advisory Council and the Pax8 Peer Group Advisors for a cloud software distribution company. We also hold the Nevada Gaming Commission authorization to manage and support board-regulated hardware and software systems.

 

Here is what you can expect when working with NetEffect:

  • We use a continuous strategy philosophy to design an IT road map unique to your needs, focusing on how we can leverage technology to give you a competitive advantage.
  • We provide virtual chief information officer (vCIO) services to keep all clients informed at a fraction of the cost of a low-level, full-time IT manager.
  • We guarantee a six-minute response time or less with LIVE and LOCAL service 24/7, 365 days a year.
  • We’ll repeat it because we mean it: we’re obsessed with exceptional customer service.
  • We set milestones for our own company through leadership meetings and quarterly and annual planning sessions to check in with our growth and needs.

 

We Have The Highest Standards For Customer Service – Ask Our Clients

NetEffect’s commitment to its values of integrity, customer service and forward thinking paves the way for growth year after year. Between 2010 and 2019, the company merged and acquired two other MSPs. We’ve achieved a 97.2% customer-satisfaction rate and 100+ FIVE-STAR reviews on Google in the last four years.

NetEffect was awarded the Las Vegas Metro Chamber Entrepreneur of the Year Award in 2008 and has been named Microsoft’s West Region Influencer Partner of the Year, winning its Partner Excellence Awards, not once, but twice. We’re also ranked as a leading managed services provider by the Channel Company’s CRN Magazine, one of North America’s most significant resources for IT news, trends, analysis and insight. With a unique, forward-thinking approach, NetEffect has earned the Award Channel Futures MSP 501 three years running and CRN’s MSP 500: Pioneer 250 in 2020.

 

Integrity Is The Lens Through Which Everything Is Seen At NetEffect

At NetEffect, forged by the experiences of David Rounds, integrity is the lens through which everything is seen. It’s the core of what we do and the principal theme of our core values, which we refer to as “WE ROCK.”

W: Working together.

E: Excellence in everything we do.

R: Resolve client’s issues proactively.

O: Own it to get results.

C: Customer service is our obsession.

K: Kindness leads to trust, satisfaction and success!

 

We’ll Prove It To You With A Free Cyber Security Risk Assessment

We understand that choosing a Managed IT Services partner can be risky. You have a lot of confidential data and customers who rely on you to be at your best. By entrusting an IT firm with that responsibility, you need to make sure it’s the right choice.

Here’s how we help make the right choice for your business:

  1. We’ll provide you with a free network assessment where we walk you through the current state of your IT infrastructure and identify where we see growth opportunities.
  2. We offer a 100% money-back guarantee if you are unsatisfied with any service for any reason and we are unable to resolve it. We’ve never had to use it before, but it’s always a promise we offer.

Give us a call to schedule your Cyber Security Risk Assessment and start working with a company that’s been with the Las Vegas community through it all and is here for everything that comes next.

David Rounds, CEO Of NetEffect

Las Vegas Native And CEO Of NetEffect, David Rounds Helps The City’s Business Owners Transform Their Company Strategy With Technology

For over two decades, David Rounds has set the standard for progressive IT firms that serve law firms, CPAs and construction companies in Las Vegas. Clients know David as CEO of NetEffect; they also know him as their trusted IT partner.

David has been an integral player in the evolution of business technology in Las Vegas. With more than 25 years’ experience, David has a deep understanding of the ins and outs of the technology and security landscape. He knows how tech fits into and improves business strategy and operations for the companies that support one of the most thriving cities in America.

David has two decades experience beating the odds, and he helps clients do the same every day.

Since David founded NetEffect (then called uptimeLV) in 2001, he has been through the most challenging circumstances America has seen in modern times. His business was started in the aftermath of 9/11, and then it survived the Great Recession in 2008 and the Covid-19 pandemic in 2020. David led NetEffect to thrive on the other side of these conditions with his commitment to personal integrity, attention to industry trends and incredible customer service.

From the beginning, he partnered with industry leaders like Microsoft and became an expert in Microsoft365. Microsoft even started referring clients to him to get them started with the program. That initiative positioned David as a leader during the Covid-19 pandemic too. Restrictions forced entire companies to work remotely, no matter how skilled or comfortable employees were with technology.

David saw the shift to remote work before the pandemic hit; he knew he had to keep their IT strategy current to keep his clients’ businesses competitive. As a result, most of his clients already had remote capabilities before the pandemic. For those that didn’t, David and his team had them set up in less than two weeks – with no employee downtime, they were back to doing what they do best.

In Las Vegas, customer service standards are high. David’s are higher.

Before NetEffect, David worked for a consulting firm. He met with clients and used his expertise in technology to implement software packages to streamline their processes. When the VP of a local casino asked David if they would save money by coupling two integration packages together, David said it was a good strategy. His boss was livid. His employer claimed that David cost them hundreds of thousands of dollars in potential sales by saving the client money. David’s boss rebuked him for this supposed failure.

So, David quit, vowing to only treat clients and employees with respect, integrity and authenticity. He’d never allow that situation to repeat itself.

After all, Las Vegas is the nation’s leader in the hospitality industry. Customer service standards are high for tourists and residents, including David. He makes sure to design every strategy with each client’s specific goals in mind. His clients treat him as a partner because they see their return on investment grow year over year when they do.

David knows there’s no one way to help a business leverage IT solutions to solve issues and see growth. NetEffect has served as interim director of IT; David has consulted on hiring CIOs, offered top-level executive insight and created business strategies around IT. Solutions look different for each client, and NetEffect must meet each client exactly where they are.

It’s not the 100+ five-star ratings NetEffect holds on Google (the highest for IT firms in the state of Nevada) that keeps David and his team going. It’s getting knee-deep with clients to design creative solutions that get results whether they are in an office, working from home or out in the field.

The tech industry notices David’s efforts too. NetEffect is ranked as a leading managed services provider by the Channel Company’s CRN Magazine, one of North America’s most considerable resources for IT news, trends, analysis and insight. With a notable forward-thinking approach, David and NetEffect have earned the Award Channel Futures MSP 501 three years running and CRN’s MSP 500: Pioneer 250 in 2020.

David is a proud father, husband and outdoorsman.

David is a Las Vegas native and enjoys giving back to the community by being an active member of the Gentleman’s League, which assists other local nonprofits through charitable events. He and his wife, Shelly, raised their three children in this vibrant city. Today they are proud parents of two college graduates and one soon to be in grad school. With more free time arriving as empty nesters, the couple of 27 years looks forward to spending more time outdoors in nature, camping at Zion National Park and adventurous scuba diving in the Caribbean. David and Shelly are proudest to contribute their time and effort back to businesses and friends in their hometown of Las Vegas.

Twitter / LinkedIn / Email

David Rounds, CEO of NetEffect, smiling against a blank background
Who We Are

2 Decades Of Perfecting Customer Service: That’s How NetEffect Helps Customers Transform Their Company Through Technology

NetEffect is a Managed IT Services technology partner for clients in the professional services industries, including law firms, accounting services and the construction industry. We choose to offer services like virtual CIO expertise that are typically not available in the small business community because we know the right IT partnership can change the way you work for the better. Our driving force is to build relationships to bring Fortune 500 technology services to the thriving heartbeat of small and medium businesses in Las Vegas.

 

NetEffect Beats The Odds Time And Time Again

By the time our CEO, David Rounds, founded NetEffect (initially called uptimeLV) in 2001, he knew one thing to be true: he would lead the company with integrity, build upon a foundation of excellent customer service and pay attention to industry trends to give clients a competitive advantage in the market. Since 2001, David’s commitment to those principles – integrity, customer service and forward thinking – has brought the company and clients through some of the most challenging circumstances in modern times, including the aftermath of 9/11, the Great Recession of 2008 and the Covid-19 pandemic.

In 2008, NetEffect was hit hard because nearly 60% of our clients were shut down or out of business, and we nearly lost our office space. David did what he does best: finding solutions and working with people. After negotiating a plan with our landlord, we secured a deal that worked for everyone. Instead of getting bogged down in a difficult situation, David devoted his energy to looking ahead. During the Covid-19 pandemic, that strategy paid off. Our forward-thinking approach meant that most of our clients were already set up to work remotely before they had no choice. Those that weren’t, we had set up in less than two weeks

 

How We Help Businesses Thrive In The City Of Dreams

David is a Las Vegas native and has raised his own family here. Despite a touted reputation as “Sin City,” the real Las Vegas, he says, is a “City of Dreams.” We believe the possibilities for the professional services industry are endless, and we find ways to bring you closer to those opportunities. That’s why we have longtime clients that have partnered with us for over 20 years. Our team attends industry leadership groups all over the country, including IT Nation Evolve, and we are alumni of the 2006 Leadership Las Vegas program. David served as an advisor for Insperity MSP Advisory Council and the Pax8 Peer Group Advisors for a cloud software distribution company. We also hold the Nevada Gaming Commission authorization to manage and support board-regulated hardware and software systems.

 

Here is what you can expect when working with NetEffect:

  • We use a continuous strategy philosophy to design an IT road map unique to your needs, focusing on how we can leverage technology to give you a competitive advantage.
  • We provide virtual chief information officer (vCIO) services to keep all clients informed at a fraction of the cost of a low-level, full-time IT manager.
  • We guarantee a six-minute response time or less with LIVE and LOCAL service 24/7, 365 days a year.
  • We’ll repeat it because we mean it: we’re obsessed with exceptional customer service.
  • We set milestones for our own company through leadership meetings and quarterly and annual planning sessions to check in with our growth and needs.

 

We Have The Highest Standards For Customer Service – Ask Our Clients

NetEffect’s commitment to its values of integrity, customer service and forward thinking paves the way for growth year after year. Between 2010 and 2019, the company merged and acquired two other MSPs. We’ve achieved a 97.2% customer-satisfaction rate and 100+ FIVE-STAR reviews on Google in the last four years.

NetEffect was awarded the Las Vegas Metro Chamber Entrepreneur of the Year Award in 2008 and has been named Microsoft’s West Region Influencer Partner of the Year, winning its Partner Excellence Awards, not once, but twice. We’re also ranked as a leading managed services provider by the Channel Company’s CRN Magazine, one of North America’s most significant resources for IT news, trends, analysis and insight. With a unique, forward-thinking approach, NetEffect has earned the Award Channel Futures MSP 501 three years running and CRN’s MSP 500: Pioneer 250 in 2020.

 

Integrity Is The Lens Through Which Everything Is Seen At NetEffect

At NetEffect, forged by the experiences of David Rounds, integrity is the lens through which everything is seen. It’s the core of what we do and the principal theme of our core values, which we refer to as “WE ROCK.”

W: Working together.

E: Excellence in everything we do.

R: Resolve client’s issues proactively.

O: Own it to get results.

C: Customer service is our obsession.

K: Kindness leads to trust, satisfaction and success!

 

We’ll Prove It To You With A Free Cyber Security Risk Assessment

We understand that choosing a Managed IT Services partner can be risky. You have a lot of confidential data and customers who rely on you to be at your best. By entrusting an IT firm with that responsibility, you need to make sure it’s the right choice.

Here’s how we help make the right choice for your business:

  1. We’ll provide you with a free network assessment where we walk you through the current state of your IT infrastructure and identify where we see growth opportunities.
  2. We offer a 100% money-back guarantee if you are unsatisfied with any service for any reason and we are unable to resolve it. We’ve never had to use it before, but it’s always a promise we offer.

Give us a call to schedule your Cyber Security Risk Assessment and start working with a company that’s been with the Las Vegas community through it all and is here for everything that comes next.

Our Founder, David B. Rounds

David Rounds, CEO Of NetEffect

Las Vegas Native And CEO Of NetEffect, David Rounds Helps The City’s Business Owners Transform Their Company Strategy With Technology

For over two decades, David Rounds has set the standard for progressive IT firms that serve law firms, CPAs and construction companies in Las Vegas. Clients know David as CEO of NetEffect; they also know him as their trusted IT partner.

David has been an integral player in the evolution of business technology in Las Vegas. With more than 25 years’ experience, David has a deep understanding of the ins and outs of the technology and security landscape. He knows how tech fits into and improves business strategy and operations for the companies that support one of the most thriving cities in America.

David has two decades experience beating the odds, and he helps clients do the same every day.

Since David founded NetEffect (then called uptimeLV) in 2001, he has been through the most challenging circumstances America has seen in modern times. His business was started in the aftermath of 9/11, and then it survived the Great Recession in 2008 and the Covid-19 pandemic in 2020. David led NetEffect to thrive on the other side of these conditions with his commitment to personal integrity, attention to industry trends and incredible customer service.

From the beginning, he partnered with industry leaders like Microsoft and became an expert in Microsoft365. Microsoft even started referring clients to him to get them started with the program. That initiative positioned David as a leader during the Covid-19 pandemic too. Restrictions forced entire companies to work remotely, no matter how skilled or comfortable employees were with technology.

David saw the shift to remote work before the pandemic hit; he knew he had to keep their IT strategy current to keep his clients’ businesses competitive. As a result, most of his clients already had remote capabilities before the pandemic. For those that didn’t, David and his team had them set up in less than two weeks – with no employee downtime, they were back to doing what they do best.

In Las Vegas, customer service standards are high. David’s are higher.

Before NetEffect, David worked for a consulting firm. He met with clients and used his expertise in technology to implement software packages to streamline their processes. When the VP of a local casino asked David if they would save money by coupling two integration packages together, David said it was a good strategy. His boss was livid. His employer claimed that David cost them hundreds of thousands of dollars in potential sales by saving the client money. David’s boss rebuked him for this supposed failure.

So, David quit, vowing to only treat clients and employees with respect, integrity and authenticity. He’d never allow that situation to repeat itself.

After all, Las Vegas is the nation’s leader in the hospitality industry. Customer service standards are high for tourists and residents, including David. He makes sure to design every strategy with each client’s specific goals in mind. His clients treat him as a partner because they see their return on investment grow year over year when they do.

David knows there’s no one way to help a business leverage IT solutions to solve issues and see growth. NetEffect has served as interim director of IT; David has consulted on hiring CIOs, offered top-level executive insight and created business strategies around IT. Solutions look different for each client, and NetEffect must meet each client exactly where they are.

It’s not the 100+ five-star ratings NetEffect holds on Google (the highest for IT firms in the state of Nevada) that keeps David and his team going. It’s getting knee-deep with clients to design creative solutions that get results whether they are in an office, working from home or out in the field.

The tech industry notices David’s efforts too. NetEffect is ranked as a leading managed services provider by the Channel Company’s CRN Magazine, one of North America’s most considerable resources for IT news, trends, analysis and insight. With a notable forward-thinking approach, David and NetEffect have earned the Award Channel Futures MSP 501 three years running and CRN’s MSP 500: Pioneer 250 in 2020.

David is a proud father, husband and outdoorsman.

David is a Las Vegas native and enjoys giving back to the community by being an active member of the Gentleman’s League, which assists other local nonprofits through charitable events. He and his wife, Shelly, raised their three children in this vibrant city. Today they are proud parents of two college graduates and one soon to be in grad school. With more free time arriving as empty nesters, the couple of 27 years looks forward to spending more time outdoors in nature, camping at Zion National Park and adventurous scuba diving in the Caribbean. David and Shelly are proudest to contribute their time and effort back to businesses and friends in their hometown of Las Vegas.

Twitter / LinkedIn / Email

David Rounds, CEO of NetEffect, smiling against a blank background

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