For our managed clients, we’ve implemented a new tool that will allow us to provide you with even better service. You’ll see a blue and orange “N” in the bottom right-hand corner of your computer.

[img src=”/wp-content/uploads/sites/3202/2018/08/connect2help-000.jpg” class=”aligncenter”]

The “N” stands for NetEffect, and clicking it will bring up a box (see below) with useful information that our support team may ask you for over the phone – items like computer name and logon server. You’ll also see some helpful links including the support portal and our website.

Let us know how you like it!

[img src=”/wp-content/uploads/sites/3202/2018/08/connect2help-001.jpg” class=”aligncenter”]