User Disable/Delete Form

• Disabling an account means it can be reactivated at a later time with all data and emails intact. If you are a MyGrid or Office 365 client you will continue to be billed for that account while in disabled status until a request to delete the account is received.
• Deleting an account means it cannot be reactivated at a later date and that any data not specifically requested to be retained (with instructions on where to retain it) will be deleted and unrecoverable. The form below allows you to provide us with instructions on how and where you want your data retained.

Please complete the form below and a service request will be generated. If you need assistance filling out the form, please contact our office at 702-318-7700, Option 1. For bulk disable/delete requests (more than three), we can provide you with a spreadsheet that allows you to submit the information more easily.

Please note: If you are a MyGrid client, you must submit account disable/delete requests by 5PM (PST) on the 15th of the month in order for that change to be reflected on your next monthly invoice,

• Your Name*Name of the person making this request. First Name Last Name
• Your Email Address:*Email Address of the person making this request.
• User to be Disabled or Deleted:*
• Date Requested for Disable/Deletion Date Format: MM slash DD slash YYYY
• Is this Person a Main Contact for NetEffect?*Please select all boxes that are applicable. IT Support Contact Billing Contact Not a Main Contact
• New Contact Name?If there is a new Main Contact name, please provide it below.
• Disable or Delete:*Disable (Keeps account active. MyGrid/Office365 Billing continues)Delete (All data is removed. MyGrid/Office365 Billing stops)
• Continue to receive emails at this users email address?*Yes - Forward EmailsNo - Do not forward emails
• Forward Email?If Yes to above, who should receive incoming emails for the user? Failure to provide this information will cause a delay in processing your request.
• Retain Existing Email and/or Data?*YesNo (ALL DATA WILL BE DELETED AND UNRECOVERABLE)
• Which items should be retained?If "Yes" to the above which items should be retained? - Select all that apply. Retain Email (Historical) Retain Existing Data and Files
• Retention Options InformationRetained in a location accessible to many - This option allows a file folder to be placed on a company drive of your choosing called "Old Employees". with a sub-folder of the name of the user being removed. Within the sub-folder the users files will be placed and a single file with a ".pst" extension will contain everything from their mailbox if that was requested to be retained. Retained in a location accessible to a single individual - Same as above but the location will be secured to allow access to only a single individual. Provide The name of the individual who should have access in the comments area below. Email retained by importing it into the mailbox of a single individual - The email of the user being removed will be exported and then imported into the mailbox of a user of your specification. The email will be imported into a sub-folder of the mailbox named "Mailbox-[User's Name]". Provide in the additional information area below, the name of the user who should be the recipient of the mail of the user being removed.
• Email Retention OptionIf you requested that anything be retained please specify the method in which it should be retained. Detailed descriptions of the options are listed belowRetained in a location accessible to manyRetained in a location accessible to a single individualEmail retained by importing it into the mailbox of a single individual
• Data/File Retention OptionRetained in a location accessible to manyRetained in a location accessible to a single individual
• Additional Information:Provide us with any other pertinent information you feel our form may not have captured accurately. This is also the area to provide information regarding the three retention options above if you have elected to retain any files or email.
• Verification
• Please enter any two digits*Example: 12
• CommentsThis field is for validation purposes and should be left unchanged.
• Disable (Keeps account active. MyGrid/Office365 Billing continues)
• Delete (All data is removed. MyGrid/Office365 Billing stops)
• Yes
• No (ALL DATA WILL BE DELETED AND UNRECOVERABLE)

Retention Options Information

Retained in a location accessible to many - This option allows a file folder to be placed on a company drive of your choosing called "Old Employees". with a sub-folder of the name of the user being removed. Within the sub-folder the users files will be placed and a single file with a ".pst" extension will contain everything from their mailbox if that was requested to be retained.

Retained in a location accessible to a single individual - Same as above but the location will be secured to allow access to only a single individual. Provide The name of the individual who should have access in the comments area below.

Email retained by importing it into the mailbox of a single individual - The email of the user being removed will be exported and then imported into the mailbox of a user of your specification. The email will be imported into a sub-folder of the mailbox named "Mailbox-[User's Name]". Provide in the additional information area below, the name of the user who should be the recipient of the mail of the user being removed.

• Retained in a location accessible to many
• Retained in a location accessible to a single individual
• Email retained by importing it into the mailbox of a single individual
• Retained in a location accessible to many
• Retained in a location accessible to a single individual

Verification